Refunds and cancellations
CharterDay subscriptions for captains
The captain's CharterDay account starts with a 30-day free trial, with no card needed to start. After choosing a paid plan, the plan renews monthly or yearly until canceled. Captains can cancel from the Billing screen any time. Cancellation stops the next renewal; the current paid period is not refunded unless required by law. Monthly plans may be paused for the off-season.
For a CharterDay billing question, email support@charterdayapp.com.
Fishing trips booked with independent charters
Each charter is the seller of its own trips and sets its own prices, deposits, cancellation deadlines, refunds, and weather policy. The applicable trip cancellation policy is shown on that captain's booking page at checkout. Please read it before booking.
For a trip change, cancellation, or refund, contact the charter listed on your booking confirmation. If you cannot reach the charter or need help with the CharterDay site, email support@charterdayapp.com.